Charles River Bank

Founded in 1915, Charles River Bank began providing opportunities for people in our community to enjoy home ownership, achieve financial goals, and to look to the Bank as a constant resource for improving the lives of their family, their business, and the community that we share.

Today, Charles River Bank remains a vital part of our community, with a vision toward the future and the needs of our customers. It is our mission to provide superior financial products and state-of-the-art technology, at a competitive price, in a customer friendly environment. And, it is our commitment to serve our community as an active sponsor in programs that touch the lives of the many people in our community.

Identification Required to Open a New Account
Description of your identification policy: 
"At least one form of a primary identification and one form of secondary identification (or two forms of primary identification) must be presented PRIMARY ID - U.S. Driver’s License - Passport (U.S. or foreign) - Permanent Welfare ID (with photo) - Pistol Permit (with photo and fingerprint Issued in Massachusetts only) - Resident Alien (with photo) - U.S. Armed Forces ID (with photo) - Massachusetts Commission for the Blind ID SECONDARY ID - Employee Photo ID (only if verified as current employer) - Student Photo Id (only if verified as current school) - Letter of Employment (verify by calling place of employment) - MasterCard, Visa, or American Express - Utility Bill/ Phone Bill/Signed Lease/ Cable Television Bill (all with address) "
IDs acceptable to open account: 
What other IDs are valid to open an account: 
Permanent Resident Card (Form I-551) with photo.
What other IDs are valid to open an account: 
U.S. Military ID Common Access Card (with photo).
What other IDs are valid to open an account: 
U.S. Armed Forces ID.
Other forms of identification that are valid to open an account: 
Permanent Welfare / Pistol Permit / MA Commission for the Blind ID
Other Bank Products and Services
Outgoing International wire transfers: 
Cost of wire transfer: 
Remittances to foreign countries available: 
Free On-Line Banking: 
Cost for money orders: 
Mobile banking available: 
Monthly statements : 
No additional cost
"Help" phone line hours: 
Customer Service 508-533-8661 8:30 AM - 4 PM M-W 8:30 AM - 6 PM Th 8:30 AM - 5 PM F 9 AM - 1 PM Sat
Language assistance available (not necessarily in person): 
Incentives available for completing financial education training: 
No, incentives are not available.